SAP ISU-EDM Course Content

SAP ISU-EDM Course Content


Energy Data Management

  1. EDM: Functional Overview
  2. EDM: Relevant Data Objects
  3. Profile Header
  4. Profile Allocation
  5. Import Profile Values
  6. Manage Profile Values
  7. Formula Profiles
  8. Synthetic Profiles
  9. Load Profiles
  10. RTP Interface

SAP - ISU - Master Data Course Content

SAP - ISU - Master Data Course Content

Course Syllabus

  1. Introduction To Master Data
    • 1.1 Introduction To Master Data
  2. Business Master data
    • 2.1 Business Partner
    • 2.2 Contract account
    • 2.3 Contract
    • 2.4 System configuration in SAP IS-U & R/3
    • 2.5 Creation of Business master data
  3. Technical Master data
    • 3.1 Connection Object
    • 3.2 Premise
    • 3.3 Installation
    • 3.4 System configuration in SAP IS-U & R/3
    • 3.5 Creation of Technical master data
  4. Regional Structures
    • 4.1 Purpose of regional structure
    • 4.2 Postal Regional structure
    • 4.3 Political Regional structure
    • 4.4 Company Regional structure
    • 4.5 Dependencies of Regional structures
  5. Schedule Master Record
    • 5.1 Parameter Record
    • 5.2 Portion
    • 5.3 Meter reading unit
    • 5.4 Creation of the MRU and Portion

SAP ISU-CCS Course Content

SAP ISU-CCS Course Content

The SAP IS-U CCS ( SAP IS Utilities Customer Care and Serviecs) is a Industry Solution from SAP which address the needs of a customer oriented utility company. In the next pages we'll refer to SAP for Utilities Industry Solution simply as IS-U or CCS. Along with standard SAP R/3, SAP has provided solutions that cater to the special demands of a particular Industry and are seamlessly integrated with the components of standard SAP.
Example. A equipment defined in standard SAP R/3 PM can be used while creating a device in SAP IS-U. These are called Industry Specific solutions. SAP IS-U/CCS component is a Sales & Information system that supports all business processes and utility services of a utility company. The core IS-U/CCS application is a consumption billing system that valuates measured and flat rate consumption and services. Though Services (but not consumption) can also be billed and invoiced using standard Sales & Distribution(SD).

Course Syllabus

  1. Customer Interaction Centre
    • 1.1 Enquiry (Complain,account position,bill,meter etc)
    • 1.2 Request (Eg. E-bill)
    • 1.3 Complaint (E.g.order to handle the complaint)
  2. Master Data Creation
    • 2.1 Create Customer Contact
    • 2.2 Business Partner
    • 2.3 Contract account
    • 2.4 Contract
    • 2.5 Create Service Order
    • 2.6 Batch Program
  3. Customer Complaint Handling
    • 3.1 High Consumption complaint/ developed/ Over/ Wrong reading complaint
    • 3.2 Payment/ credit not adjusted
    • 3.3 Vigilance complaints 
    • 3.4 Wrong disconnection
    • 3.5 Load Dispute
  4. Move-In
    • 4.1 Move-in document layout 
    • 4.2 Move-in welcome letter
    • 4.3 Determination of move-in date
    • 4.4 Alignment of move-in after device installation
    • 4.5 Reversal of move-in
  5. Work Order Management
    • 5.1 New Connection 
    • 5.2 Device Installation
    • 5.3 Device Removal
    • 5.4 Device Replacement
    • 5.5 Device Investigation
    • 5.6 Disconnection
    • 5.7 Re-connection
    • 5.8 End of Supply
    • 5.9 Temporary Supply
    • 5.10 Load Change Site Investigation
  6. Move Out
    • 6.1 Normal move-out
    • 6.2 Demolition case
    • 6.3 Move-out to join Statement Billing
    • 6.4 Change of name
    • 6.5 Move-out after Six months due to non-payment

SAP ISU-FICA Course Content

SAP ISU-FICA Course Content

Contract Accounts Receivable and Payable (FI-CA) is a subledger accounting for processing large document volumes and realizes the typical accounts receivable functions. The key components of FICA module is summarised as below: 
  • Introduction of FI-CA
    – Contract Account
    – Account Balance Display
    – Payment, Returns and Clarification List
    – Credit Management: Creditworthiness, Security Deposits, Installment Plans and Deferrals
    – Collection Management: Dunning
    – Reconciliation Keys
    – Accounting in General Ledger
  • Presentation of Collections Management
  • Dunning by Collection Strategy 
    – Set up Company codes for contract account payable and receivable
    – Define Collection strategy
    – Set up Master Data groups
    – Dunning charges
    – Dunning activities
    – Dunning lock reasons
    – Define collection step
    – Define capacity planning for dunning activities
    – Define Time-Dependent Creditworthiness Weightings 
  • Set up the Business Rules Framework for FI-CA Collections management 
    – Application Class
    – Implementing classes.
Our Institute focus es in this module on:
• Understand the main FI-CA processes
• Understand the scope of Collections Management based on SAP
• Configure the processes related to Collections Management
• Understand how Business Rules Framework is embedded into FI-CA and what it can be used for
• Configure Business Rules Framework for Collection Strategy

Detail Course Syllabus

  • Unit1: SAP ISU FICA Basics
    1. Concept and special functions in FI-CA
    2. Event Technology
    3. Parallel Mass Processes in FI-CA
    4. Master Data Objects in FI-CA
  • Unit 2: Documents
    1. Lifecycle of Documents
    2. Document Structures
    3. Posting Documents
    4. Integration with General Ledger Accounting<
    5. Account Balance Display
  • Unit 3: Transactions and Account Determination
    1. Structure of Transactions
    2. Transactions in IS-U
    3. General Ledger Account Determination
    4. Tax Determination in IS-U
  • Unit 4: Incoming Payments
    1. Processing Incoming and Outgoing Payments
    2. Payment Lots and Check lot
    3. Clarification Processing
    4. Cash Desk/Cash Journal
  • 5: Payment Run
    1. Prerequisites of Payment Settlement
    2. Payment program
    3. Payment Cards
  • Unit 6:Returns Processing
    1. Configuration of Returns
    2. Processing of Returns
  • Unit 7: Clearing Control
    1. Terminology and Definitions
    2. Configurations of Clearing Strategy
  • Unit 8: Dunning and Collections
    1. Dunning –Terminology
    2. Configuration and Execution of Dunning Run
    3. Submission to External Collection
  • Unit 9: Interest Calculations
    1. Calculation of Interest on Items
    2. Interest Keys and Calculation Rules
    3. Processing of Interest Calculation
  • Unit 10: Deferral/Installment Plan
    1. Deferral: Definition and Processing
    2. Installment Plan: Definition and Processing
  • Unit 11: Other Business Transactions
    1. Account Maintenance
    2. Reversing Documents and Resetting Clearing
    3. Document Transfer
    4. Mark as Doubtful/Individual Value Adjustment
    5. Write Off
  • Unit 12: Security Deposits
    1. Cash and Non-Cash Security Deposit
    2. Request ,Payment and Settlement of Cash Security Deposit
  • Unit 13: Correspondence
    1. Definition and Types
    2. The Print Workbench
  • Unit 14:Further Integration of FI-CA in SAP Modules

SAP ISU Billing and Invoicing Course Content

SAP ISU Billing and Invoicing Course Content

Billing and Invoicing module explain the process that starts with Billing and Invoicing and finishes with Bill print out. Here you will also get knowledge of all ISU/CCS master data and functions relevant to Billing. Detail analysis of rates and prices modelling is presented in most simplistic way.
The key components of Billing and Invoicing module is summarised as below: 
  • Introduction of Billing
    – Business Scenario
    – Billing in ISU Data Model
    – Utility Industry : Term explained
  • Billing Master Data
    – Billing Class
    – Rate type
    – Price
    – Operand
    – Variant Program
    – Rate
    – Fact Group
    – Schema
    – Rate Category
  • Invoicing
    – Invoicing Functions
    – Account Maintenance
    – Due Dates
    – Credit Processing.
    – Joint Invoicing / Integration
    – Outsorting in Invoicing
    – Invoice Reversal 
  • Billing
    – Billing overview
    – Billing reversal and Adjustment
    – Manual Billing
    – Billing Exception
    – Billing Outsort
    – Billing Exception

Course Syllabus

  1. Billing Master Data, Rate structure, Creation and Execution
    1. Billing Class
    2. Rate type
    3. Rate Category
    4. Operands
    5. Prices, price categories, Price types
    6. Rates, Rate line items
    7. Facts
    8. Schemas, Working with schemas
    9. Rate Determination
    10. Discounts/Surcharges
  2. Important Billing Functions
    1. Billing Tasks
    2. Billing periods
    3. Special Billing functions
    4. Process of Billing
    5. Entry of selection
    6. Billing & Simulation
    7. Document Information
    8. Out-sorting (Billing and Invoicing)
    9. Billing Reversal Process
    10. Manual billing
  3. Invoicing
    1. Invoicing Overview
    2. Tasks of invoicing
    3. Invoicing Processing
    4. Budget Billing procedure
    5. Payment plan categories
    6. Creation of Budget billing plan
    7. Payment plan (Creation and Configuration)
    8. Payment schemes (Creation and Configuration)
    9. Invoicing reversal (Basic settings for Invoicing reversal)
    10. Out-sorting (Billing and Invoicing)
    11. Lock Reasons for Invoicing
    12. Bill Printout
    13. Bill form
    14. Control Parameters for bill printout
    15. Classification criteria of billing line items

SAP ISU Device Management Course Content

SAP ISU Device Management Course Content

ISU/CCS Device management includes device technology , Device Installation , Meter reading and Inspection and certification of device. Device category/device is essentially identical to the material/equipment, hence all of the data and functions of the standard Logistics component are linked to Device Management module of ISU.
  • Inventory Management
  • Purchasing
  • Warehouse management
  • Plant maintenance
  • Classification system
In the IS-U Device Management component, we can use IS-U-specific data and functions over and beyond the functions available in the R/3 Logistics application component. These include the following data and functions: ­ 
  • Technical data, such as register group, input/output group, and command group
  • Installation as well as removal and replacement of devices in an installation
  • Installation Structure for representing device and register relationships, and the rate data of these devices
  • Organization and execution of meter readings in the supply area
  • Device inspection: sampling procedure, certification, and periodic replacement
Our Institue focus es  in this module on:
• Understand the main Device Management processes.
• Understand the scope of device management based on SAP ISU
• Configure the processes related to Device Management
• Understand how Business Rules Framework is embedded into Device Management and what it can be used for
• Configure Business Rules Framework for Device Management.• Describe how ISU/CCS is integrated with standard SAP.

Course Syllabus

  1. Technical Master Data
    • 1.1 Connection Object 
    • 1.2 Premise
    • 1.3 Device Location
    • 1.4 Installation
  2. Technology
    • 2.1 Device
    • 2.2 Device Category
    • 2.3 Register Group
    • 2.4 Winding Group
    • 2.5 CT and PT
    • 2.6 Device Life Cycle
    • 2.7 Register Relationship
  3. Service Order
    • 3.1 Installation 
    • 3.2 Removal
    • 3.3 Replacement 
    • 3.4 Inspection
  4. Meter Reading
    • 4.1 MRU and Portion 
    • 4.2 Schedule Records
    • 4.3 Meter Reading Organization (Street Route)
    • 4.4 Meter Reading Order creation
    • 4.5 MRO download and Upload
    • 4.6 Meter Reading Estimation
    • 4.7 Meter Reading validation
    • 4.8 Manual input of periodic & aperiodic meter reading
  5. Integration Of DM With Other Modules
    • 5.1 Integration with MM 
    • 5.2 Integration with PM
    • 5.3 Integration with EDM
    • 5.4 Integration with GIS
    • 5.5 Integration with AMR

SAP ISU Course Content

SAP ISU Course Content


SAP ISU Master Data Over view

  • Regional Structures
      ? Purpose of regional structure

      ? Postal Regional structure

      ? Political Regional structure

      ? Company Regional structure

      ? Dependencies of Regional structures
  • Schedule Master Record
      ? Parameter Record

      ? Portion

      ? Meter reading unit

      ? Creation of the above
  • Business Master Data
      ? Business Partner

      ? Contract account

      ? Contract

      ? Creation of Business master data
  • Technical Master data
      ? Connection Object

      ? Premise

      ? Installation

      ? Creation of Technical master data
  • Device Installation
      ? Technical Installation of the Device

      ? Billing related installation of the Device

      ? Full installation of the Device
  • Move-in & Move-out
      ? Move-in Introduction 

      ? Move-in Business scenario

      ? Move-in Processing

      ? Changes to contract data during Move-in

      ? Allocation of Contract to installation
  • CIC Configuration
      ? CIC Terminology

      ? CIC Profile: Framework and Compnents

      ? CIC Customizing: Create Framework

      ? CIC Visible Compnents

      ? CIC Customizing: Assign Visible compnents to slots

      ? CIC Hidden Components

      ? CIC Customizing: Assign Hidden components to slots

      ? CIC Customizing: Assign Framework and Component profiles in the CIC profile

      ? CIC Customizing: Assign CIC Profile to an organizational level in organization management

      ? Organizational Plan

      ? CIC Organizational Structure

      ? Allocate the CIC Profile in the Organizational Plan

      ? Assigning a CIC Profile to a user id

      ? Starting the CIC.
  • Navigation and Application Area
      ? IS-U Navigator Structure

      ? Customizing Navigation Area

      ? Data Environment for the Navigation Area

      ? Customizing Navigation Area: Context Menu

      ? Data and Documents in the Navigation Area

      ? CIC Application Area

      ? Customizing Application Area

      ? Defining HTML Calls

      ? HTML Configuration

      ? Customer Overview

      ? Customer Contact
  • Front Office Process
      ? Definition

      ? Example

      ? Data flow of front office processes

      ? Data Export and Data Import

      ? Action Box Call: Data flow

      ? Data flow clipboard

      ? Data flow Context Menu
  • Disconnection/ Reconnection
      ? Business Scenario

      ? Process of Disconnection and Reconnection

      ? Disconnection Triggers

      ? Disconnection Document and Reference object

      ? Disconnection Document Component

      ? Confirm Disconnection Order

      ? Contract Specific Disconnection

      ? Create Disconnection Document: Example

      ? Customizing Processing Variant

SAP ISU CS Interview Questions

SAP CS Interview Question And Answers:

Q.How can a planning version be frozen and unfrozen ?

A Planning Version can be frozen and unfrozen using Function Module /SAPCS/TS_PAREA_VERSIO_FREEZE so that no further changes to the planning version can be done.

Q.What is Release Profile ?

Release Profile is used to release timeseries data from DP to SNP/PPDS. You need to define the DP Planning Area and timeseries keyfigure the data in which is released and the SNP Category Type (typically FA) to which data is released. You may maintain a Daily Buckets Profile it will define the number of working days (working days determined based on Shipping Calendar maintained for the location master) starting on and from the From Date if released online/ interactively or that many workdays of the planning horizon when release is carried out in background. The Period Split (blank, 1 and 2) field in the SNP2 tab of location-product master determines how demand plan is released to SNP from DP (how bucketed data is disaggregated to the workdays).

Q.What is the usage of Period Factor ?

Period Factor maintained in the SNP PPM or Transportation Lane determines the Availability Date of a Receipt element within a time bucket (period). The system determines the exact availability date/time of the receipt elements within a period, by adding a time interval (that it gets by multiplying the period factor with the period length) to the start time of the period. You can enter a factor between 0 and 1, where 0 is the start of the period, 0.5 the middle, and 1 the end of the period. When calculating the availability date/time, the system takes into consideration all weekdays, meaning that it does not take into consideration any days that have been defined as non-workdays in the calendars.
Period Factor used is .71 = 7×0.71 = 4.97 or 5 days from ptimizer of weekly bucket resulting in a Friday.
If Period Factor is not maintained in PPM or Transportation Lane then the User Period Factor indicator and the Period Factor value maintained in the Lot Size tab of the location-product combination is used. If this is not maintained a default value of 0.5 is used.
Q.What determines stock categories displayed in Stock on Hand keyfigure ?

The categories defined in Category Group ST1 (can be maintained in table /SAPCS/CSCGC) determine the stock categories that are displayed in the Initial bucket in the Stock on Hand keyfigure. Subsequent buckets are dynamically computed.

Q.Does dynamic alerts show up in Alert Monitor ?

Dynamic Alerts do not show up in the stand-alone alert monitor. Network alerts are to show pegging relationships.

Q.What is the report to execute MASSD ?

The report for executing MassD in background job is MASSBACK.

Q.What is the shortcut to change location type in CS ?

Report /SAPCS/CHECK_LOCATION_TYPE can be used to change location type (say from 1001 to 1002 or vice-versa) of existing locations in CS. The table to refer is /SAPCS/LOCMAP. SAP does not recommend this process.

Q.How can a transaction be executed even when no authorization ?

SE93 – Transaction code for Transaction Code E.g. CRC1 Create Resource has txn code CRAH. So if you do not have authorization to create resource you can use SE93 and enter txn CRAH and then Test F8 button to go to the txn.

Q.How to copy a Process Chain ?

To copy a process chain to another process chain, goto the Process Chain you want to copy and then type copy in the tool tar and hit enter. It will allow you to copy the Process Chain to another Process Chain that can be modified as per user’s requirement, saved, activated and used.

Q.What is the process to copy planning versions in R/3 ?

Use OLIX to first delete previous MRP planning versions. Then use MCB& to create the new MRP planning versions by choosing the appropriate version you want to create as ICO Version. The info structure in this case is S094.

Q.How to use create planning book with two tables ?

To use two tables on one screen of Planning Book/Data View – select indicator next to second page title and give name. Additional tab page is displayed in Planning Book Maintenance wizard to define the keyfigures for the second table.

Q.What is Master Data in DP ?

Master Data in Demand Planning primarily is Charcateristic Value Combinations commonly termed CVCs. CVCs are the planning combinations against which data is stored in keyfigures.

Q.What is the behaviour of Procurement Type X ?

Procurement Type X – source selection is based on matching due date then priority then cost. If both In-house Production and External Procuremnet is possible then In-house Production (PPM) is chosen as source of supply.

Q.What is PPDS Fixing Horizon ?

PP/DS fixing Horizon defines the PP/DS time Fence – within that period if heuristic is run no orders get changed.

Q.What is the reuse mode in Product Heuristic ?

Reuse mode in Product Heuristic – makes the system to reuse orders already present in the heuristic run i.e. orders are not deleted and recreated.

Q.What is Planning Procedure ?

Planning Procedure in Product Master (PP/DS) defines that when you convert a planned order to process order it is in Deallocated state and not Scheduled state and more.

Q.Which are the components of the new mySAP SCM Solution ?

SAP SCM 4.1 is the new available Supply Chain Management Solution offered by SAP. The SAP SCM 4.1 System includes SAP CS 4.1 (Advanced Planning and Optimization), SAP ICH 4.1 (Inventory Collaboration Hub) and SAP EM 4.1 (Event Management).

Q.How about the architecture of SAP SCM 4.1 ?

SAP SCM 4.1 is based on the SAP Web Application Server 6.40. All SAP SCM 4.1 Architecture Components can be installed on one hardware server, as long as this server is sized for all used application components.

Q.What does CS mean ?

SAP CS stands for SAP Advanced Planning and Optimization and is the planning component within the mySAP SCM solution.

Q.Can SAP CS be used as a stand-alone solution ?

No, SAP CS always requires a backend ERP system for execution functions. In most cases, the backend system is an SAP R/3 system.

Q.Can SAP CS and SAP R/3 be installed on the same server and use the same database ?

No, SAP CS requires a separate server. The actual size of the SAP CS system may vary and depends on the data volume to be processed. You can find more details on this subject under the alias /sizing on the SAP Service Marketplace (//http:/service.sap.com).

Q.How does SAP R/3 communicate with SAP CS ?

Through the CS Core Interface (CIF) which supplies SAP CS with master and transaction data in real time. CIF is delivered through the R/3 Plug-In, which is something you have to install in your SAP R/3 system. This is the same Plug-In that you need for connecting a BW or a CRM system.

Q.What about the exchange of data between the two systems ?

With SAP CS you have a real-time integration to SAP R/3. The minute you change something in one system, it is immediately being transferred to the other and vice versa. And that goes for all data, be it a sales order, a production order or a purchase order. You do not have to perform any batch jobs for transferring data between the systems.

Q.Do I have to maintain the master data twice ?

No. You create and change master data exclusively in SAP R/3. If you want to work with SAP CS, you need to transfer the master data from the SAP R/3 system. Depending on the scenario you want to use in SAP CS, you may have to enhance the transferred data with SAP CS specific settings, which are not relevant to SAP R/3.

Q.What is an easy, cost efficient way of installing some standard SAP CS scenarios ?

SAP Best Practices for Supply Chain Management. Choose one or more of the mySAP SCM business scenarios that SAP Best Practices for SCM provide.

SAP ISU Device Management Interview Questions

SAP ISU Device Management Interview Questions

Sap Isu Device Management Interview Questions List

MANAGEMENT

How do you handle pressure?

  • I stay calm under pressure and handle it well. I just focus to the job done.

How do you motivate yourself?

  • I am very self-motivated. I enjoy my work so I am always looking for new ideas to bring to the table. With my passion being the work that I do, I am always giving my full potential to all my tasks.

Why are you leaving your current position?

  • There isn’t much growth opportunity at my current workplace and I’m ready for a new challenge.

What is the most challenging thing about being a manager?

  • The most challenging thing about being a manager is also the most rewarding. It is easy to handle your own personal performance, however as a manager you are responsible for your teams. So you must continually measure their performance, set clear expectations, goals, motivate them, and keep them focused. It is a great feeling to be able to accomplish this.

How do you manage your workload?

  • I prioritize my task by what is most important and urgent to least important and urgent. If there are some tasks that I can assign to others, I will also delegate.

What kind of work environment do you prefer?

  • I am flexible to my work environment. I can adapt to almost any situation.

Do you take your work home with you?

  • I know the importance of getting work done in a timely manner. So when I need to, I will take work home with me.

Why did you apply for this position?

  • I wanted to join a company like ABC that values their employees and helps them achieve their potential. This position is a great fit for my current skills so I will be able to contribute to the company immediately. There is also an opportunity to continue to develop my abilities to the next level and help in company’s continued success.

What do you think your employees would say about your management style?

  • They would say that I’m straight-forward and my actions are aligned with the goals of the company. They would say that I am an open communicator and give them the tools they need to succeed

What are qualities of a successful manager?

  • A successful manager must also be a leader because that is how you can motivate and influence your employees to perform at their peak ability. A manager must also have a vision of where to take the team and company.

How do you motivate your employees in tough times?

  • I believe that as a leader, I have to be the one who is constantly driving an atmosphere of positivity and focus. I make sure that I am acting and saying positive things around my employees. I remind them daily of the goals and celebrate as we accomplish them.

How do you delegate an important assignment to others while ensuring that it will be completed successfully?

  • I try to match up the strengths of my employees with the task or if it is something they are learning. If it is the latter, I will provide support and check in to ensure that it’s completed correctly. With an employee that is strong in the task, I will check in periodically. Either way, I set up milestones for the employee to let me know how they are progressing.

Do you have an example of when you motivated your staff using a reward?

  • I clearly communicated the reward and the goal to the staff and ensured they understood how to win the reward. Then on a daily basis, each employee had to keep track of their progress with the rest of the team. That kept each member personally accountable for the reward. This gave an additional motivational piece for them to complete the goal.

What are some of your weaknesses?

What type of pace do you work at?

What do you think will be the most challenging part of this position?

Why should we hire you?

How do you keep updated on your management skills?

What do you think are important aspects of a team?

Do you have experience with setting budgets?

What was the least rewarding part of your previous position?

What will you contribute to this company?

What is your greatest strength?

How would you go about delivering bad news or a decision that will not be popular?

How do you establish rapport with a new employee?

How do you communicate an expectation to an employee?

How do you go about coaching an employee who is not performing where they need to be?

How do you manage the performance of your employees?

A high-performing employee has recently been under-performing. How would you deal with the situation?

When you enter a new workplace with new employees, how would you go about gaining rapport with them?

How do you handle conflict with two employees.

How do you handle failure?

How do you solve problems?

Describe how you would manage your work week.

How would you explain your management style?

How would you go about disciplining an employee who is continually under-performing?

How do you handle different personalities of your employees?

How do you adapt to change?

What do you find most rewarding about your previous position?

Have you ever challenged the status quo?

How would you handle a decision that you made that did not have the affect that you were expecting to achieve?

How do you evaluate what success is?

What are your goals for the future if you are hired in this company?

How will you achieve these goals?

How would you go about disagreeing with your supervisor about a decision that you know is not the right one?

How do you show confidence in your employee’s ability when you assign them a task?

An employee reports a problem to you, how do you go about solving it?

How do you motivate an employee who is reluctant to take on an additional task?

You are at a point with an employee that it is best to have them leave the organization. How would you go about the conversation?

An employee of yours is interested in a promotion. However, they are not qualified for the new position. How would you have the conversation with the employee?

SAP IS-U Interview Questions

These are some questions we will hear if you will have an interview for an IS-U position:

Tell me about master data in IS-U.

When you advice the customer to use the regional structure and when you can live without using it?

What about billing master data, what can you tell me.

How can we install a device only for billing?

Describe the FI-CA - Billing integration for account determination.

Describe the concept of RTP Billing.

If anyone has any other questions please post it in the comments and I will add them here.

SAP ISU Modules

SAP ISU Modules

  • SAP ISU - Device management
  • SAP ISU - Billing and invoicing
  • SAP ISU - FICA
  • SAP ISU - CCS
  • SAP ISU - Master Data
  • SAP ISU - EDM
  • SAP ISU - IDE

Overview of SAP IS-U

SAP IS-U Overview:

SAP IS-U is SAP's Industry Specific Solution for Utilities Industry. It is also referred to as SAP IS-U/CCS (Customer Care and Services) SAP Utilities (SAP IS-U) is a sales and information system that supports utility and waste disposal companies. It is also referred to as CR&B (Customer Relations and Billing). The CR&B module has numerous components such as Device Management, Customer Service, Billing and Invoicing and FICA. FICA is actually a component of the FI module, but serves as the AR subsidiary ledger for the CR&B receivables.